Privacy Policy

1. Introduction

Allatt Tech Solutions ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

This Privacy Policy applies to:

• Our website at atsolutions.ca
• All products and services offered by Allatt Tech Solutions
• Our software applications, including:

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, account preferences
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Business Information: Company name, job title, business contact details
• Communication Records: Correspondence with our support team, feedback, and inquiries

2.2 Technical Information

When you use our applications or visit our website, we may automatically collect:

• Device information (type, operating system, unique device identifiers)
• IP address and geographic location (city/region level)
• Browser type and version
• Usage data and interaction patterns within our applications
• Cookies and similar tracking technologies

2.3 Application-Specific Information

BeloteApp: Game statistics, player preferences, in-app activity, and optional social features data.

COVR Reservations: Reservation details, guest information, dining preferences, and restaurant management data.

JARVIS: Financial records, inventory data, payroll information, and business operational data as provided by the user.

Pay4Pixels: Transaction records, product listings, seller/buyer information, and e-commerce activity data.

3. How We Use Your Information

We use personal information for the following purposes:

• To provide, maintain, and improve our services and applications
• To process transactions and send related information
• To send administrative information, updates, and security alerts
• To respond to your comments, questions, and support requests
• To communicate about products, services, and events (with your consent)
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

4. Legal Basis for Processing (Consent)

In accordance with PIPEDA, we collect, use, and disclose your personal information only with your knowledge and consent, except where permitted or required by law. By using our services and applications, you consent to the collection and use of your information as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services to you.

5. Disclosure of Information

We may share your personal information in the following circumstances:

• Service Providers: With trusted third-party companies that perform services on our behalf (hosting, payment processing, analytics)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect the rights, property, or safety of Allatt Tech Solutions, our users, or others

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls limiting employee access to personal information
• Regular security assessments and vulnerability testing
• Employee training on privacy and security practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, we securely destroy or anonymize it.

Retention periods vary depending on the nature of the information and the purposes for which it is used. Account information is typically retained while your account is active and for a reasonable period thereafter.

8. Your Rights Under Canadian Privacy Law

Under PIPEDA and applicable provincial legislation, you have the following rights:

• Access: You may request access to your personal information held by us
• Correction: You may request correction of inaccurate or incomplete personal information
• Withdrawal of Consent: You may withdraw consent for certain uses of your information
• Deletion: You may request deletion of your personal information, subject to legal requirements
• Complaint: You may file a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and applications. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve our services based on usage patterns
• Provide relevant content and features

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

10. Third-Party Services

Our applications and website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.

11. International Data Transfers

Your personal information may be processed and stored in Canada or other countries where our service providers maintain facilities. When we transfer personal information outside of Canada, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

12. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:

15. Office of the Privacy Commissioner of Canada

If you are not satisfied with our response to your privacy concerns, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:

• Website: www.priv.gc.ca
• Toll-free: 1-800-282-1376
• Address: 30 Victoria Street, Gatineau, Quebec K1A 1H3